CETV Campaigns privacy notice
Effective October 5, 2026
This notice explains how CETV Now, LLC ("CETV", "we") handles personal information when you buy advertising through CETV Campaigns: the CETV Campaigns connector and plugin for Claude and other AI assistants, and the CETV apps for Shopify and Wix. Our general website privacy policy at cetvnow.com/privacy-policy covers cetvnow.com itself.
What we collect
- Account details: your name and email address, and an account identifier from our sign-in provider. For the Shopify and Wix apps, your store's identifier and the store owner's contact email from the platform.
- Business and campaign details: your business name, campaign names, the package you choose, start and end dates, and the email address for campaign notifications.
- Your ads: the images you upload to run as ads.
- Billing records: invoices, amounts, and payment status. Card payments are made on Stripe's payment page; we and the AI assistant never see or store your card number.
- Campaign performance: how many times your ad played, and when.
- Technical data: request logs (such as IP address and time of request) and error reports, used to keep the service secure and working.
We don't collect your conversations with an AI assistant. Our tools receive only the details the assistant sends to carry out a request, such as a campaign name or start date. They don't access your chat history, memory, or files, apart from an ad image you choose to upload.
How we use it
- To create, schedule, run, and report on your campaigns, and to show your ads on CETV screens.
- To bill you and record payments.
- To send you service emails, such as sign-in codes, invoices, and campaign notifications.
- To provide support, prevent fraud and abuse, and keep the service secure.
We don't sell your personal information, and we don't use it to target advertising at you.
Who we share it with
Only with service providers that run parts of the service for us, under their own privacy and security terms:
- Clerk: sign-in and account authentication.
- Stripe: invoices and card payments.
- Amazon Web Services: storing your ad images and delivering them to screens.
- MongoDB Atlas: our database.
- Fly.io: hosting for this service.
- Sentry: error monitoring.
- Postmark: notification emails.
Your ads are displayed publicly on CETV screens, and uploaded ad images are stored at web addresses that can be opened by anyone who has the link. The AI assistant you use (for example Claude, from Anthropic) and the Shopify or Wix platform handle what you type or share with them under their own privacy policies. We may also disclose information when required by law or to protect our rights, users, or the public.
How long we keep it
- Account and campaign information: for as long as your account is active.
- Invoices and payment records: seven years, for tax and accounting.
- Uploaded ads: deleted on request once the campaign has ended.
- Upload links expire after 30 minutes. Logs and error reports are kept for a limited time for security and troubleshooting.
Your choices
You can disconnect the connector or uninstall the app at any time. To access, correct, or delete your personal information, or to close your account, email info@cetvnow.com. We keep billing records for the period above even after an account is closed.
Children
CETV Campaigns is for businesses and isn't intended for anyone under 18.
Security
Connections to the service are encrypted (HTTPS), sign-in is handled by Clerk, and access to our systems is restricted. No method of transmission or storage is completely secure, but we work to protect your information.
Changes
If we change this notice, we'll post the new version here and update the effective date above.
Contact
CETV Now, LLC
3219 E. Camelback Road, Suite 315
Phoenix, Arizona 85018
(833) 807-1500
info@cetvnow.com